Don’t Do it Alone: 3 Reasons Why Partnering is Key to ERP Success

Choosing the right Enterprise Resource Planning (ERP) software is a critical decision for any business. After all, it’s the command center of your operations, handling everything from inventory management to customer relationship management (CRM) and financials. But navigating the complex world of ERP systems can be like trying to decipher a new language. That’s where a qualified ERP implementation partner comes in.

Think of your partner as your sherpa on the climb to ERP success. Aside from the fact that companies that leverage implementation partners experience 23% faster ERP deployments and achieve a 16% higher return on investment (ROI, why having a partner by your side is essential for maximizing the value of your ERP investment:

1. On going Support: Your Questions Answered, Big or Small

ERP systems are powerful tools, but they can also have a steep learning curve. Having a dedicated partner provides on going, personalized support, ensuring you get the most out of your software, every step of the way. This translates to:

• Comprehensive training: Your partner doesn’t just sell you software and walkaway. They’ll provide in-depth training for your team on all aspects of the system ,from basic navigation to advanced functionalities. This empowers your employees to leverage the full potential of the ERP and minimizes disruptions to your workflow.
• Technical trouble shooting: Even the most robust systems encounter glitches. Your partner will have a team of experienced technicians ready to diagnose and resolve any technical issues that arise, keeping your operations running smoothly.
• Ongoing Q&A: As you use the system, questions will inevitably pop up. A good partner offers readily available support channels, whether it’s a dedicated phoneline, email support, or an online knowledge base, to answer your questions quickly and efficiently.

2. Every business is unique, and your ERP shouldn’t be a one-size-fits-all solution.

A good partner understands this and can help customize the software to meet your specific needs. This might involve:

• Integration Magic: Your ERP needs to play well with others. Your partner can integrate your new ERP system with existing software you use, like your CRM or accounting system, creating a seamless flow of data and eliminating the need for manual data entry.
• Custom Reporting: “Garbage in, garbage out” applies to data too. Your partner can help design reports that provide you with the specific insights you need to make informed decisions, tailored to your business KPIs (key performance indicators).
• Add-on Functionality: No ERP system is perfect, but it can be close. Your partner can help you identify and implement add-on features that fill any functionality gaps your core ERP might have, ensuring you have a solution that truly meets all your business needs.

3. Expert Consultation: Real-World Guidance, Not Just Theory

ERP implementation partners are more than just software resellers. They have extensive experience working with businesses across various industries. They’ve seen the challenges and successes first hand, and can leverage this knowledge to:

• Streamline Your Operations: Your partner will work with you to analyze your current workflows and identify areas for improvement. They can then configure the ERP system to automate tasks, eliminate redundancies, and optimize your processes for maximum efficiency.
• Industry Best Practices: ERP partners have a deep understanding of best practices within your specific industry. They can recommend industry-standard configurations and workflows that have proven successful for similar businesses, giving you a roadmap for success.
• Real-World Examples: Data and metrics are important, but sometimes you need a concrete example to truly understand the value of an ERP solution. Your partner can share case studies and success stories from companies in your industry that have implemented similar ERP solutions, demonstrating the tangible benefits you can expect.

Conclusion

Finding the right ERP partner is an investment in itself, but it’s one that will pay dividends for years to come. Consider your partner an extension of your team, working collaboratively to ensure a successful ERP implementation and a more efficient, profitable future for your business. Give us a call today at 1(800) 372-6174 to learn more about how we support our clients.